Return Policy
• To avoid return costs, we recommend that you order a sample (a single item) to ensure the product meets your requirements. We try our best to be as transparent about our products as possible, however it can be difficult to show the exact colour and texture of an item on a screen.
• We accept all returns that arise from mistakes on our side and will cover all associated fees for returning faulty products.
• Change of mind return is acceptable within 30 days of delivery.
• The buyer will be responsible for change of mind return shipping and there will be a 20% RESTOCKING FEE FOR ALL CHANGE OF MIND RETURNS. In addition, the original cost of shipping the item will not be refundable. If you received free shipping on an order the actual cost of shipping will be deducted from your refund.
• Returns must be posted within 30 calendar days from the date of delivery.
• If you have any questions about the return policy please feel free to contact us directly.
Let customers speak for us
from 34 reviewsAbsolutely beautiful product 😍 I will definitely be ordering more.

Absolutely perfect. I had a very clear idea of what I wanted and was thoroughly over the moon to find exactly what I was looking for.
Quality is exceptional, customer service was excellent, and it looks gorgeous. I will definitely be ordering from this company again!

Very nice Quality brass railing and posts Very easy to install.Looks amazing on my cedar shelf.Supplier was very helpful with my requirements.

A beautiful product, solid and very well made! A little smaller than I realised.

I am happy with the products and support. Alexander

It was very good to find unlacquered brass for our purpose, in convenient lengths. We ordered a large number of pieces in a variety of types and lengths, and everything was correct and accounted for on arrival. Shipping was smooth, and the posts were excellently packaged to keep them protected. There was some crush damage to a couple of the rods during shipping, so caution to the seller about protecting those ends for rough shipping handling, but it will not affect our project at all as these ends will be hidden inside the posts. Overall, a smooth transaction for an excellent product!

I spent months looking for cabinet knobs and finally stumbled on The Brass Addict. The style and size were exactly right - and they helped me get the finish I wanted. Shipping was also much faster than I expected!

Beautiful quality and weight. Very happy.

Beautiful heavy brass product. My cabinet maker was impressed with them. Half what I was going to pay elsewhere and even though the delivery time was stated at 3-4 weeks I had them in less than 2. Thx Brass Addict, glad I happen to come across you online.

Absolutely stunning. Exactly as described. I definitely will be ordering more.

Extremely happy across the board with my purchases. Paired it with knobs and pulls from the brass addict. The completed look is exactly what I was going for- quality and customer service is great

Great quality product, looking forward to seeing the natural patina. Paired these with pulls, picture rails and fridge handles all from the Brass addict and couldn't be happier. The team were also very responsive in answering all my questions

I spent months looking for cabinet knobs and finally stumbled on The Brass Addict. The style and size were exactly right - and they helped me get the finish I wanted. Shipping was also much faster than I expected!
Great quality product, looking forward to seeing the natural patina. Paired these with pulls, picture rails and fridge handles all from the Brass addict and couldn't be happier. The team were also very responsive in answering all my questions
I searched for months and found this perfect little knob. So worth it.
We ordered the Eden handles and the Heriot knobs in unlacquered brass for our kitchen - these are solid brass, very hefty and extremely well finished. In the attached pictures, these handles have already been in our kitchen for almost 2 months so any smudges are the natural patina forming over time. I've also attached a picture of an unlacquered brass handle where I tested accelerating the brass aging process with vinegar and salt on half the handle (we ultimately decided against accelerating the process), so you can see how that looks before and after.
Customer service with The Brass Addict was also great - I had questions about the handles that were answered very promptly, and then later made a mistake ordering the wrong quantity of handles, which again was handled very promptly.
Thank you for all of your help ensuring I had the correct measurements to use the holes I already had in my cabinetry and helping me amend my order. All of the hardware arrived quickly, packaged with care & is great quality, solid beautiful brass! It has really elevated the look of my kitchen and was the cheapest brass I have found. 10/10 will definitely be ordering more in the future